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CASE 02 SaaS · Internal tool

Replacing 14 spreadsheets with one ops console

14→1
spreadsheets
30 hrs
saved / week
4
fixed milestones
100%
on quote

An operations team drowning in manual reconciliation got a single source of truth — specced, built, and handed over clean.

01 · The problem

Fourteen spreadsheets, three of them load-bearing, none of them agreeing. Every month-end became a reconciliation exercise nobody trusted and everybody dreaded.

02 · The spec

The spec sprint spent most of its time on the least glamorous part: what each number actually means. Once the definitions were agreed and written down, the software was almost obvious.

03 · The build

Four milestones, each one replacing a specific spreadsheet and its manual steps. The team kept working in the old way until each milestone was reviewed — so there was never a big-bang cutover to be frightened of.

04 · The outcome

One console, one set of numbers, and about thirty hours a week back. The client's own analysts now extend it.

A SPEC YOU OWN · A FIXED PRICE · BUILT IN THE OPEN

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